Return and Refund Policy

At Pets farm Co, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, you can request a return or refund under the following conditions:

1. Returns

We want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return the product within 30 days of the purchase date, subject to the following conditions:

• The item must be in its original condition, unused, and in its original packaging.
• Proof of purchase is required.
• Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.

To initiate a return, please contact our support team at support@lawnluxelawn.com.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed within 5-7 business days to your original payment method.

Non-Refundable Items

The following items are not eligible for a refund:

• Customized or personalized items
• Clearance or final sale items
• Products that show signs of use or damage

3. Exchanges

If you received a defective or damaged product, we will replace it at no extra cost. Please contact us within 7 days of receiving your order.

4. Late or Missing Refunds

If you haven’t received a refund yet:

• Check your bank account
• Contact your credit card company (it may take some time for the refund to be officially posted)
• If you’ve done all of this and still have not received your refund, please contact us at support@lawnluxelawn.com.

5. Contact Us

For any return or refund inquiries, please reach out to us:

• Email: support@lawnluxelawn.com
• Phone: +1 240-266-7996
• Address: 100 Willowbrook St SE, Grand Rapids, MI 49548, United States

By purchasing from Lawn Luxe Lawn, you agree to this Return & Refund Policy.